Use case / Multi-tool agents
Follow work across Slack, email, Teams and databases. Test the relevant identities, permissions, handoffs and saved effects together.
Tensile / Customer job R-104
Path
Slack request → email context → Teams approval → Supabase-style record.
Identity
Request R-104 and authorized actor stay stable across tools.
Fault
Insert commits before its response is lost.
Illustrative records · proposed experience
Recreate the conditions around the job.
Controlled starting state and declared operation scope.
Controlled starting state and declared operation scope.
Controlled starting state and declared operation scope.
Controlled starting state and declared operation scope.
Cloned, replayed and uncovered dependencies must be declared in a real execution manifest. The brands here illustrate the intended toolchain; they do not establish adapter availability.
Clickable product concept · invented records · no external execution.
A closer look / illustrative case
A lost response makes an unchanged retry dangerous. The test has to retain the committed effect, the attempted retry and the intended approval boundary.
Path
Slack request → email context → Teams approval → Supabase-style record.
Identity
Request R-104 and authorized actor stay stable across tools.
Fault
Insert commits before its response is lost.
Expected recovery
Read the authoritative record before another write.
Policy test
Denied approval must produce a hold, not a substitute destination.
Outcome
One approved saved record and confirmation to the intended owner.
The workflow illustrates intended environment coverage. It does not claim every named provider is production-qualified.
State and identity
Pin the initial state and accepted destination. Test name reuse, account revocation, thread identity and already-existing records.
Explore the connected product ↗
Failure and recovery
Inject timeouts before and after commit. Preserve human edits and required no-action behavior. Inspect attempted actions as well as final state.
Explore the connected product ↗
Outcome
Read authoritative records and destination evidence. Tool success, queued work and an agent’s completion message cannot establish end-to-end delivery.
Explore the connected product ↗
What your team gets
01
Intended tool operations, identities, audience and effect.
02
Before/after-commit faults, human edits and required no-action cases.
03
Independent state readback and attempted-action journal.
Start with an affected customer job, the expected result and the evidence your team would accept.
Discuss a concrete workflow ↗
AI reliability, from production to customer outcome.